I helped a user with a strange Windows Update problem on a Lenovo X1 Carbon on Windows 8.1. Initially, all the updates failed. I tried to run the Windows update troubleshooter, but it did not help. Checked the error codes and found that it produced different codes each time the updates ran, so searching for a solution based on error codes did not work in this situation.
Finally got it to work after installing the optional updates first. Here are the steps to install the optional updates first.
- Open up Windows Update.
- Click on important updates are available.
- Uncheck the box. This de-select all the important updates.
- Click on Optional and check the box. This selects all the optional updates.
- Click on Install to install the optional updates.
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