We helped our users with a particular problem with Outlook for Windows. The symptoms are the same. It usually happens after the users changed their passwords. When they open Outlook after the password change, it…
How to Find the Process for a Window…
I started to have this dialog window on my desktop from a while ago. If I click on View Certificate, I can see that it's a certificate from PhishTank. Sometimes, I have about a dozen…
How to Disable TLS 1.0 on Windows
We just got notified by our security department that they want us to disable TLS 1.0 for the remote desktop connection because it's not considered secure. In order to disable TLS 1.0, you need to…
How to Add an Admin User on Windows…
Here are the simple commands to add an admin user on Windows. Open up an elevated Command Prompt. Type this command in the Command Prompt window to create an user. net user admin_user_name admin_user_password /add…
How to Create a USB Flash Drive for…
Microsoft just released the newest Windows 10 1803. My machine had problems with the feature upgrade before. I always had to prepare a USB flash drive for the feature upgrade. Here are the steps of…
Internet Explorer 11 Installation Failed
When we tried to install the Internet Explorer 11 on a recently repaired Windows 7 machine, we ran to this error message. Internet Explorer did not finish installing For more information, see the Internet Explorer…
Box Drive on Windows Script Error Fixed
I did a repair installation of Windows 7 for my user's computer. After the repair installation is done, we got this script error message whenever we open Box Drive. We found that the problem was…
How to Schedule a Reboot for Windows Computer
From time to time, we need to schedule a reboot for our Windows servers. I did the screenshots on a server running Windows 2012, but it should apply to Windows 10. Here are the steps.…
BitLocker Command Line
If you ever want to use command line to manage BitLocker, there is a tool called manage-bde just for that purpose. If you have not used a command line tool before, remember to open an…
