I was trying to install Windows 7 on an Inspiron 15 7559 laptop per my user’s request. I copied the installation files onto a USB key and used it for installation. During installation I got this error message “A required CD/DVD drive device driver is missing…”. From my past experienceContinue Reading
When we built Windows 7 machines lately, we found that Windows Update hangs for some of the computers. We tried a lot of different methods without success. Finally, I found a KB article which fixed the problem. Here are the step by step instructions: Visit this link and download the updateContinue Reading
During a recent security scanning of our machines, we found several machines have not been updated for several months. These machines are running Windows 7 and set up to get updates automatically. Something was not right and caused the machine to stop receiving updates. I tried to do manually updateContinue Reading
We have been doing a lot of XP upgrades since January. One problem I encountered was with how the machine boots to a black screen after upgrading to Windows 7. There are quite a few articles on how to fix the problem. Here is a short list. Why is myContinue Reading
We use Cisco AnyConnect VPN to provide remote users with access to servers behind a firewall. AnyConnect also has a utility that enables users to logon to VPN before logging on to the computer. This is very useful for laptops. The utility is called Cisco AnyConnect VPN Client Start BeforeContinue Reading
It’s easy to switch from a network account to a local account on Windows XP Professional. The logon screen provides a Log on to dropdown box where you can select (this computer). However, this feature has changed in Windows 7: There is no longer a dropdown box on the logonContinue Reading
We just got an Asus Eee Slate EP121. It came pre-installed with Windows 7 Home Premium edition. Since it was going to be used in an Enterprise environment, I wiped the hard drive clean and installed the Enterprise edition of Windows 7. When the tablet booted up the first time,Continue Reading
After I installed Acrobat Professional 9 on one computer, I tried to run the updater. I got this message: A new version of the Adobe Updater is available for installation. Click on OK to install it now. If I clicked on OK, it downloaded the new version and tried toContinue Reading
Updating device drivers is usually the first step in dealing with any hardware-related problems. You can visit the manufacturer’s web site and download the driver manually, or you can let Windows 7 update the driver for you. Here are the steps: Click on the Windows logo on the task barContinue Reading
I have a popular post about fixing Any Video Converter’s profile problem by copying one file from one directory to the other directory. A few readers have responded saying that they do not know how to browse the file system and copy files. In this tutorial, I am going toContinue Reading
