I just upgraded my Macbook Pro to OS 10.13 High Sierra yesterday. After upgrading, I could not run Outlook 2016 any more. I got this message: You can't use this version of the application "Microsoft…
Microsoft Surface Pro 6 (Intel Core i5, 8GB…
A best-in-class laptop with the versatility of a studio and tablet More power — now with the new 8th Generation Intel Core processor Ultra-slim and light, starting at just 1.7 pounds All-day battery life, with…
How to Find the Process for a Window…
I started to have this dialog window on my desktop from a while ago. If I click on View Certificate, I can see that it's a certificate from PhishTank. Sometimes, I have about a dozen…
How to Disable TLS 1.0 on Windows
We just got notified by our security department that they want us to disable TLS 1.0 for the remote desktop connection because it's not considered secure. In order to disable TLS 1.0, you need to…
How to Add an Admin User on Windows…
Here are the simple commands to add an admin user on Windows. Open up an elevated Command Prompt. Type this command in the Command Prompt window to create an user. net user admin_user_name admin_user_password /add…
How to Create a USB Flash Drive for…
Microsoft just released the newest Windows 10 1803. My machine had problems with the feature upgrade before. I always had to prepare a USB flash drive for the feature upgrade. Here are the steps of…
Internet Explorer 11 Installation Failed
When we tried to install the Internet Explorer 11 on a recently repaired Windows 7 machine, we ran to this error message. Internet Explorer did not finish installing For more information, see the Internet Explorer…
Box Drive on Windows Script Error Fixed
I did a repair installation of Windows 7 for my user's computer. After the repair installation is done, we got this script error message whenever we open Box Drive. We found that the problem was…
Adobe Acrobat Pro “Sign In Required” Loop
We installed Acrobat Pro for a user and she had no problems using it for weeks. The program suddenly prompted the user to sign in. My user tried to sign in, but got the sign-in…
