We helped our users with a particular problem with Outlook for Windows. The symptoms are the same. It usually happens after the users changed their passwords. When they open Outlook after the password change, it would stuck on the splash screen and you never get a chance to enter yourContinue Reading
One AD tool we use frequently is Active Directory Users and Computers. Microsoft decides that those Active Directory tools have to be uninstalled after each feature update for no reason. Therefore, the tools have to be reinstalled after each feature update. If you need to reinstall Active Directory Users andContinue Reading
A best-in-class laptop with the versatility of a studio and tablet More power — now with the new 8th Generation Intel Core processor Ultra-slim and light, starting at just 1.7 pounds All-day battery life, with up to 13.5 hours of video playback Pair with our Signature Type Cover* in luxuriousContinue Reading
I started to have this dialog window on my desktop from a while ago. If I click on View Certificate, I can see that it’s a certificate from PhishTank. Sometimes, I have about a dozen of these windows at once. It’s quite annoying. I tried to find the program whichContinue Reading
We just got notified by our security department that they want us to disable TLS 1.0 for the remote desktop connection because it’s not considered secure. In order to disable TLS 1.0, you need to modify the registry. The registry key is not there by default. You will have toContinue Reading
Here are the simple commands to add an admin user on Windows. Open up an elevated Command Prompt. Type this command in the Command Prompt window to create an user. net user admin_user_name admin_user_password /add Type this command in the Command Prompt windows to add the user to the localContinue Reading
Microsoft just released the newest Windows 10 1803. My machine had problems with the feature upgrade before. I always had to prepare a USB flash drive for the feature upgrade. Here are the steps of creating a USB flash drive of Windows 10 1803. Have a USB flash drive withContinue Reading
When we tried to install the Internet Explorer 11 on a recently repaired Windows 7 machine, we ran to this error message. Internet Explorer did not finish installing For more information, see the Internet Explorer Troubleshooter. This link is also on your desktop for later reference. Here are the stepsContinue Reading
I did a repair installation of Windows 7 for my user’s computer. After the repair installation is done, we got this script error message whenever we open Box Drive. We found that the problem was caused by the Internet Explorer. After repair installation, the IE version was rolled back toContinue Reading
We installed Acrobat Pro for a user and she had no problems using it for weeks. The program suddenly prompted the user to sign in. My user tried to sign in, but got the sign-in prompt again and again, and the program never opens. I first did a repair installationContinue Reading
