I got this error when I tried to run Any Video Converter:
Can not load output profile data from the configuration file “C:\Users\username\AppData\Roaming\AnvSoft\Any Video Converter\profiles_v2.xml”, please check the installation and try again later.
I checked the profiles_v2.xml and it’s not in the folder. So, I tried to copy the file from the program folder (C:\Program Files\AnvSoft\Any Video Converter) to my configuration folder indicated in the error message, and the problem is solved. Note that I have Windows 7, the path to the configuration folder is different for Windows XP. Just make a note for the configuration folder when you see the error message so you know where to copy the profiles_v2.xml to.
Quite a few readers do not know how to copy the configuration file from the program folder to user’s profile folder. Here are the steps:
- Invoke Command Prompt. On XP, click on Start -> All Programs -> Accessories -> Command Prompt. On Vista or Windows 7, please follow this post to invoke an elevated command prompt.
- Enter the following in the command prompt window.For 32 bit OS:
xcopy "C:\Program Files\AnvSoft\Any Video Converter\profiles_v2.xml" "C:\Users\username\AppData\Roaming\AnvSoft\Any Video Converter\profiles_v2.xml"
For 64 bit OS:
xcopy "C:\Program Files (x86)\AnvSoft\Any Video Converter\profiles_v2.xml" "C:\Users\username\AppData\Roaming\AnvSoft\Any Video Converter\profiles_v2.xml"
Note that you have to replace the second part of the argument: 「C:\Users\username\AppData\Roaming\AnvSoft\Any Video Converter\profiles_v2.xml」, with the one that’s shown on the error message you got when you ran Any Video Converter.
I have published a post about how to browse the file system on Windows 7. Please follow this link if you do not know how to get to the directories mentioned in this post.
I also found that you get this message if Any Video Converter was installed by someone else. The other way to fix the problem is to install the program using the current user account and the problem should be fixed.