“Menu access is disabled” for HP Color LaserJet CP2025dn

We recently got a few HP Color LaserJet CP2025dn printers. I first set one up and set a password for it. When I moved the printer to a different network and tried to set up the network again using the LCD panel, I found that I was unable to do it. There was a message displayed on the panel.

Menu access is disabled

I then realized that whenever you set a password for the printer, the LCD panel access is locked. You can only configure the printer through the web server on the printer. However, since the network was different, I could not access the web server on it. My only option was to reset the printer and configure it from scratch. To reset the CP2025dn, do the following:

  1. Turn the printer off.
  2. Hold down the right arrow and the X button while turning on the printer.

That was it. After resetting the printer, I was able to configure it with the new network setting.

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    • ChrisV

      Hello. I lost my password information for my CP2025dn. Does this “reset procedure” also allow you to create a new password without having to know the old password so that once again you can make changes to printer settings with the web server?

  • Thank you very much! I could not find how to reset the printer settings..

  • PeterU

    thanks works also with the HP CP1515n

  • capitaine le Sang

    Thanks a lot! Very useful!

  • carofos

    Thanks !!!! Thank you very very much !!!!!!! You are the King !!!!!!

  • Luigi

    Grazie! You are Master and Commander

  • Eazyeee

    Does anyone know how to disable CIFs on these HP cp2025dn printers?

  • Arnold

    This also worked for the HP LaserJet 400 M401n printer.

  • thanks its works hp color laserjet 1515n

  • Soso

    Thanks a lot it was felpful

  • sam

    merci its works for my hp cp2020