“Menu access is disabled” for HP Color LaserJet CP2025dn

We recently got a few HP Color LaserJet CP2025dn printers. I first set one up and set a password for it. When I moved the printer to a different network and tried to set up the network again using the LCD panel, I found that I was unable to do it. There was a message displayed on the panel.

Menu access is disabled

I then realized that whenever you set a password for the printer, the LCD panel access is locked. You can only configure the printer through the web server on the printer. However, since the network was different, I could not access the web server on it. My only option was to reset the printer and configure it from scratch. To reset the CP2025dn, do the following:

  1. Turn the printer off.
  2. Hold down the right arrow and the X button while turning on the printer.

That was it. After resetting the printer, I was able to configure it with the new network setting.

12 thoughts on ““Menu access is disabled” for HP Color LaserJet CP2025dn

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    1. ChrisV

      Hello. I lost my password information for my CP2025dn. Does this “reset procedure” also allow you to create a new password without having to know the old password so that once again you can make changes to printer settings with the web server?

      Reply

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