A user has reported a strange problem about Adobe Illustrator CS2 on a PowerMac G5 running Leopard. It started about two weeks ago and whenever he tries to run Illustrator, the splash screen appears and then it crashes without any error message.
I checked the logs and crash reports. I didn’t find anything related to the crashes. I then tried to run Illustrator by myself and I found that it crashes right before it tries to build font menu. With this information in mind, I opened up Font Book in Applications and validated the font (File -> Validate Font). About 50 duplicate fonts were found. The crashing problem is gone after the duplicate fonts were deleted.
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YES!!! This works! Thanks!
Thanks! It worked.
yayyyy!! thank you!!
I had only a slight problem with one font and when I deleted it, Illustrator opened. Thanks a million!
YES!!! That was exactly what the problem was. I migrated from a G5 with CS2, onto a new iMac 24 with 10.5.8 software.
When launching Illustrator 12.0, the start-up would load only 60% fonts, then crash & give a “relaunch” window.
Opening the Font Manager application like you said & validating all fonts, removing those duplicate fonts that had a yellow exclamation mark next to them, corrected the problem.
THANK-YOU!!!
WOW, I had only one – might be problem, be careful – font and it works now. THANK YOU!!!!!!
I started using CS2 on Leopard and am designing a lot of large size (148″ larger) documents that crash my program. The file will be open and I hide it to edit other photos (photoshop) then try to come back and it will not “show”. I “Force Quit” to see if it is responding and it isn’t.
I did the font trick but need more help!!
Thanks
Your problem is different. If it’s related to fonts, the program would not load at all.
You might want to check your logs for clues.
You should do your art 1/2 size or 1/4 size. None of these programs were designed to be 148″ in any dimension….just remember to keep proper resolutions as the will be at final size…
Absolutely worked…but only after I emptied the trash and re-started…maybe you want to add that as another tip…but THANKS
I have been trying for days to resolve this problem, and with this simple step, its gone!! Thank you SO much for your help on this! Now… back to work!