We recently replaced a failing hard drive on an iMac. After the drive was replaced, we had problems connecting to it through Remote Desktop. We always got an error message about authorization failure. I am pretty sure the username and password were entered correctly. The problem persisted even though I restarted the Remote Management several [...]
COMPUTERNAME Environment Variable Under Mac OS X
We use ScreenConnect to provide remote support for our users. It has clients for Windows and Mac, which you can pre-install on the machines. When you create the clients, you can specify the client to retrieve COMPUTERNAME when run. That way, you can easily identify the machine when you work with ScreenConnect’s Host page. While [...]
How to Update Video Card Driver on Windows
The most popular post on kombitz is how to fix the OpenGL error when running Angry Birds. The fix is to simply update the driver for the video card. However, a lot of readers do not know how to do so. I decided to write this post to provide some pointers. Here is a list [...]
Flashback Removal
The most talked about news for Mac is the spreading of the infamous Flashback trojan. There are manual instructions on how to detect and remove the trojan. However, they are not very user friendly. My colleagues have recommended two tools that are easy to use. Etresoft: http://etresoft.org/freeware/MalwareChecker.zip Kaspersky: http://www.kaspersky.com/about/news/virus/2012/Kaspersky_Lab_Offers_Kaspersky_Flashback_Removal_Tool
3TB Hard Drive on Dell Precision T5500 Problem
We got a Dell Precision T550 with two 3TB WD hard drives to be used as a storage server. After I installed Windows 2008 R2 on it, I found that the 3TB drives were recognized as 764GB drives. I found one article on how to fix this problem by installing the latest Intel Rapid Storage [...]
Command Line to Enable Network Connection on Windows
A user has reported that she could not connect to the wireless network anymore: the wireless connection appeared to be disabled. I first asked the user to check the wireless switch on the front of the laptop and make sure the switch was turned on. This was first suggested because the switch can sometimes be [...]
Command Line to Enable Remote Desktop Remotely
I often use Remote Desktop to log on to a remote Windows machine and perform some admin tasks. The only problem is that this is not enabled by default. If your users do not have the admin privilege, they cannot turn it on for you. You may have to physically go to the machine yourself [...]























